Crystal Hotel, Asmara ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Bihat Street No. 17, Asmara, Eritrea

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Standard Double Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Asmara900 m

Airports

Asmara International (ASM) 6.5 km

Massawa International (MSW) 107.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“The breakfast offerings were good and satisfying, providing a great start to my day.” view full review

Really good Support

“The assistance I received from the staff when my booking was in question was truly commendable—they helped me find another hotel without a hitch.” view full review

Comfortable Rooms

“My room was spacious, clean, and equipped with reliable hot water, ensuring a comfortable stay.” view full review

Entertainment Options

“The television had a great selection of channels, offering plenty of entertainment even during power outages.” view full review

General

Free Wi-Fi
Free parking
Concierge desk
Luggage storage

Guest Parking

Electric kettle

Services

Paid airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance

Room features

Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Bihat Street No. 17, Asmara, Eritrea

Map view

Bihat Street No. 17, Asmara, Eritrea

City landmarks

Church

Church of Our Lady of the Rosary

1.2 km

Sematat Ave

Fiat Tagliero

750 m

Arbate Asmara St

Enda Mariam Orthodox Cathedral

1.2 km

Liberation Avenue

750 m

Independence Stadium Asmara

1.2 km

Opposite the Selam Hotel

National Museum Asmara

750 m

Near US Kagnew Station

Tank Graveyard

750 m

Synagogue of Asmara

750 m

Museum

Nation Museum of Eritrea

750 m

Sematat Ave.

Cinema Roma

750 m

Al Khulafa Al Rashiudin Mosque

750 m

Church

Enda Mariam Orthodox Church

1.2 km

Market

Medebar Market

2.9 km

Cinema

Cinema Impero

1.2 km

Nearby

Enda Marian

Enda Marian- Cattedrale Copta Di Asmara

90 m

Cinema Asmara

270 m

Denkalya Desert

750 m

Mt. Bizen

Debre Bizen

90 m

Past Kidane Mirhret Church

Sembel Archaeological Site

90 m

Church

Bethel Kale Hiwot Church

90 m

Saint Joseph's Cathedral

530 m

Bell Tower

210 m

14 Harnet Ave

Opera House

310 m

St. Georgio church

320 m

20 Harnet Ave

Ministry of Education

330 m

23 Adi Hawesha St

Mocambo

350 m

1 Harnet Ave

Former Governor's Palace

370 m

3 Kohayto St

Asmara Piscina

390 m

Abel's home

420 m

34 Sematat St

Abeba Kifle African Curio Shop

440 m

Restaurants

Blue Bird

130 m

Sematat Street 48

Pasticceria Moderna

130 m

Harnet Avenue

M. T. Restaurant

130 m

Street 176-3 A fianco di Eritrean Postal Service

Ghibabo Restaurant And Pizzeria

250 m

Restaurant

Roof Garden

300 m

BDHO Ave

Spaghetti & Pizza House

360 m

37 Harnet Ave

American Bar

420 m

47 Harnet Ave

Alba Bistro

520 m

7 176-8 St

Dankur Restaurant

670 m

54 Harnet Ave

Sun Pizza & Fast Food

1.0 km

37 Seraye St

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Helpful staff

Excellent breakfast

Noisy mornings

Unreliable Wi-Fi

7.8/10

Very good

Rooms

8.7

Location

9.3

Service

8.9

Dining

8.0

Jane

United States, January 2025

8.8/10

I had a pleasant stay at this hotel, which boasts a friendly atmosphere and makes you feel safe at all hours. The rooftop offers a stunning view of Asmara that is definitely worth a visit. Although the staff were immensely helpful, I found navigating local transport a bit tricky at times. The hotel also provides a comfortable room and a decent breakfast, making it a solid choice overall, though Wi-Fi can be hit-or-miss.

Rooms

9.0

The room I stayed in was enormous and quite comfortable, with a good shower and a quiet ambiance. The bed was just fine.

Service

9.0

The service was excellent; the staff were extremely helpful with various inquiries and were generally very pleasant.

Location

9.0

The hotel is located within walking distance to many local restaurants and cafes, providing a lovely area to explore.

Dining

9.0

The free breakfast offered a wide variety of options, including traditional and vegetarian choices, which was excellent.

Facilities

8.0

The rooftop terrace offers a breathtaking view of Asmara, making it a beautiful spot to unwind, though Wi-Fi issues were unfortunate.

Oscar

United Kingdom, January 2025

6.4/10

My stay at this hotel had its ups and downs. While the location was really nice and the rooftop view was stunning, the lack of promised amenities like Wi-Fi and a decent breakfast was really disappointing. The staff was friendly, but some aspects of service could be improved, which impacted my overall experience.

Rooms

8.0

The room I stayed in was spacious, clean, and comfortable, which I appreciated.

Service

5.0

Service was friendly, but I felt that there were gaps in the support offered, especially regarding amenities advertised.

Location

9.0

The hotel is centrally located, making it easy to explore the lovely streets of Asmara.

Dining

5.0

There was a breakfast included, but it fell short of my expectations with limited options.

Facilities

6.0

While the hotel boasted facilities such as a view from the rooftop, I struggled with the performance of Wi-Fi which was a letdown.

Cameron

United Kingdom, January 2025

9.0/10

I had a great experience at this hotel in Asmara. The electricity was reliable, which is a big plus in Eritrea, and I enjoyed having hot water available at all times. The staff were attentive and friendly, making my stay even more pleasant. However, it was frustrating that there was no internet access during my visit, which is something to consider if you need to stay connected.

Rooms

9.0

The rooms were spacious and very clean, providing a comfortable atmosphere throughout my stay.

Service

9.0

The staff were attentive and helpful, which made my experience much better.

Location

9.0

The hotel is conveniently located just a short walk to the city center, making it easy to explore Asmara.

Dining

Facilities

Michelle

United States, December 2024

8.0/10

I had a pretty comfortable stay at this hotel with spacious rooms and a great location near the main avenue. However, the internet connectivity was really frustrating, and I found it hard to stay connected during my trip. While the staff were amazing and super helpful in resolving an issue with my booking, the inconsistency with Wi-Fi was a downside.

Rooms

8.0

The room was sufficiently spacious and very comfortable, which made my stay enjoyable.

Service

10.0

The staff were incredibly helpful and accommodating, managing to assist with my booking issues swiftly.

Location

9.0

The hotel is perfectly located, close to Liberation Street and other main boulevards in Asmara.

Dining

Facilities

5.0

Wi-Fi was quite unreliable during my stay, which was disappointing given the location's amenities.

George

United Kingdom, November 2024

8.2/10

I had a mixed experience at the hotel. The staff were incredibly helpful and accommodating when we faced a booking issue upon arrival. The location was fantastic, allowing easy access to the city. However, the wifi was unreliable, and it could get noisy from neighboring rooms in the morning, which was a bit frustrating.

Rooms

8.0

The room was spacious and comfortable, though I faced some noise disturbances from the neighboring rooms.

Service

10.0

The staff were amazing and quick to assist with any issues. They also helped me with local calls.

Location

9.0

Centrally located, making it easy to explore the main attractions and restaurants nearby.

Dining

8.0

The complimentary breakfast was excellent with plenty of options, but I wish the dining area had a bit more atmosphere.

Facilities

6.0

While I appreciated the big room and good shower, the lack of reliable wifi was a downside.

Jerry

United States, October 2024

8.6/10

I had a great stay at this hotel in Asmara. The location couldn’t be better, right near two main boulevards, making it easy to explore the city. My room was spacious and very comfortable. The staff were genuinely friendly and helpful overall. However, the Wi-Fi was a challenge, and I wish it had been more reliable, especially since it’s tough to find connectivity in Eritrea.

Rooms

9.0

The room was enormous, quiet, and comfortable, with a good shower and hot water.

Service

9.0

The staff were extremely helpful, making local calls for me and offering friendly assistance.

Location

10.0

The hotel is located close to the main boulevards, making it easy to access various attractions in the city.

Dining

8.0

I enjoyed a free breakfast that offered plenty of traditional options, which exceeded my expectations.

Facilities

7.0

I appreciated the rooftop view, though other facilities could be more modern.

Steven

United Kingdom, September 2024

8.6/10

I had a wonderful stay at this hotel, which offered reliable electricity and hot water during my time in Eritrea, a big plus given the country's challenges. The staff was incredibly helpful and the room was spacious and pristine. The location couldn’t be better, as it was conveniently close to the city center. However, the Wi-Fi was unreliable, which was a bit frustrating, but not completely unexpected in this region.

Rooms

9.0

The room I stayed in was enormous, very clean, and comfortable, providing a great space to relax.

Service

9.0

The staff was extremely helpful, assisting with local calls and always being pleasant.

Location

10.0

The hotel is ideally situated within walking distance of many restaurants and attractions, making it a perfect base for exploring the area.

Dining

9.0

The breakfast was excellent, with a variety of options that catered to different tastes, including traditional and vegetarian choices.

Facilities

6.0

While the hotel has a decent setup, I found the Wi-Fi to be a challenging feature, as it was not very reliable during my visit.

William

United States, August 2024

9.0/10

I had a great experience at this hotel, where the staff were incredibly helpful and went out of their way to assist when there was a hiccup with my booking. The location was fantastic, close to restaurants and cafes, making it easy to explore. However, be prepared for some noise from neighboring rooms in the morning, and the Wi-Fi connection can be quite unreliable.

Rooms

9.0

My room was enormous and comfortable, although I did not opt for one with a balcony. It was quiet, and the hot water in the shower was a big plus.

Service

10.0

The staff were friendly and exceptionally helpful, assisting me with local calls and other needs.

Location

9.0

The hotel is situated in a lovely area, just a short walk from many great restaurants and cafes, which made exploring easy.

Dining

9.0

The complimentary breakfast was excellent with a variety of options, including traditional and vegetarian choices.

Facilities

6.0

While the hotel had Wi-Fi, it was frustratingly inconsistent. Expect to have better luck checking emails during off-peak hours.

Helpful staff

Noisy mornings

Joseph

United Kingdom, July 2024

8.4/10

The hotel has a prime location close to popular areas in Asmara, with spacious and comfortable rooms. The breakfast was excellent, with plenty of options, and the staff was incredibly helpful. However, accessing Wi-Fi was quite challenging during my stay, and I wish the internet service had been better.

Rooms

9.0

I had a large and comfortable room, which I really appreciated. It was quiet and had a good shower.

Service

9.0

The staff were very helpful and pleasant. They assisted me with local calls and showed genuine kindness.

Location

10.0

The hotel is situated on a charming street with easy access to restaurants and cafes. It's a peaceful area that felt very safe.

Dining

9.0

The breakfast was excellent, offering a variety of options including vegetarian choices.